Why Less Toothaches Dental Billing and More??
My name is Chrissy Moore and I created LTDBM as a way to support not only dentist and their practices, but also the managers. With almost 2 decades of dental management experience, I know the importance of billing and how stressful it can be if not done correctly or timely. My goal is to provide outside support to handle billing needs, removing it as a distraction of day to day business. Giving managers an opportunity to enjoy leading their practices. With consistent billing and follow up, I guarantee you will notice an increase in overall function and collections of the practice. Not to mention, the increase of morale with this stress removed from your business team and manager.
* I personally work on your insurance and/or patient accounts receivable
* Expansive knowledge of dental billing in both general and specialty
* Timely filing of claims, including required attachments and narratives
* Insurance aging report is worked weekly vs bi-weekly
* Status updates of claims noted directly in your dental software
* Posting of all insurance payments within 24hours of receiving, with accurate adjustments
* Constant update via real time reports to keep you and your office up to date and communication always open
* Email contact to office of immediate information needs to insurance, to avoid delay
(If adding Patient Billing Package)
* Personal audit of all patient accounts with balances prior to 1st billing cycle
* Monthly statements via your system to patients
* Immediate statement to patient, if a balance is remaining after insurance payment received and adjustments applied
* Follow up with unpaid balances via phone/email/text, based on office preference
* Assistance with collection submission, once all other efforts have been exhausted
Collaborations: National Healthcare Collections, TopCard Payments
It was important for us to collaborate with companies that not only support us, but provide the same professional support we would provide to our clients.
National Healthcare Collections will step in when all collection efforts have been exhausted on our part to collect outstanding balances from patients. They always speak with patients professionally and respectfully, as our clients would expect of us. NHC has been instrumental in helping to collect what would be considered the uncollectable balances.
TopCard Payments is put in place to provide another easy way to collect on balances, while we are in contact with patients. Rather it be via phone or text payment link, the payments are set to go directly into the office's account. TCP makes the process of setting up this direct link with offices simple and it allows for more accurate accounting of the amounts collected by our service.